FAQ ( Questions & Answers)
Our goal is to provide good customer service to our customers on top of providing trendy affordable sunglasses. Here are a few Questions provided by some of our customers & Our answers in response.
What kind of sunglasses do you sell?
- Weekend Shade: We have over 100 pairs of sunglasses in styles for both men and women. We also carry sunglass cases for summer travel purposes.
How Long is shipping?
- Weekend Shade : Our shipping is generally 3-7 Business Days. Our processing time varies on each product , However, 1-3 business days at most. Under each product should have an estimated delivery date so that you will know when you may receive your package.
Is the Estimated Delivery date always correct?
- Weekend Shade: Yes, Our estimated delivery has been spot on. However, due to USP & USPS internal delays, delivery may be delayed 1-2 business days based off your location. When this happens, contact your local post office immediatley.
What are the price range of the sunglasses?
- Weekend Shade: Our Most popular sunglasses prices ranges between $5.00 -$14.99 . We do have a few luxury sunglass styles that ranges between $20-$30 which would come with a travel case.
How can i recieve discounts?
- Weekend Shade: Sign up for rewards points with us to get exclusive discounts & much more each time you shop.
Do i need to make an account to purchase?
- Weekend Shade: Nope, You can make a purchase a guest. You can come back at any time to make an account with us.
Am i allowed to return if i dont want the item anymore?
- Weekend Shade: Unfortunetly, we do not allow any returns on sunglasses and accessories. All sales are final.
What happens if i recieved a broke pair of sunglasses?
- Weekend Shade: We do know that sometimes items may not arrive in its orginal state due to rough transportion. If you recieve a package with broken sunglasses, reach out to Order@weekendshade.com immediately so that we can begin the process to replace the broken pair.
How long does it take for customer service to respond?
- Weekend Shade: Generally representatives are able to respond within 1-2 hours or less during business hours. Any emails after business hours will be responded to the next business day.
What happens if my package is lost in transit?
- Weekend Shade: Reach out to us immediately if your package has been stolen or lost in transit. We will issue a replacement if deemed to be undelivered.
What Payment can i use to purchase a pair of sunglasses?
- Weekend Shade: We accept Visa , Mastercard, American Express, Paypal & more.
How can i share my sunglass styles with my friends?
- Weekend Shade: You can share all your favorite styles by following us on Instagram & Facebook and clicking share. Share your favorite styles via insta and tag us in your photos.